BASIC DATA PROTECTION INFORMATION

Controller EXPLOTACIONES SANTONEL, S.L. (GF HOTELES) + info
Purpose To respond to requests made through the website, manage the sending of information. + info
Legal basis Consent of the interested party and execution of a pre-contract/contract + info
Recipients Data will not be transferred to third parties, except to other companies of the Fedola Group and by legal obligation or when necessary to fulfill your request. + info
Rights You may exercise the rights of access, rectification, deletion, and opposition, limitation of processing, data portability, and not be subject to automated individual decisions. + info
Additional information You can consult additional information on data protection on our website. + info
EXPLOTACIONES SANTONEL, S.L. (hereinafter referred to as “the company”) commits to complying with the current legislation regarding the processing of personal data. Through this privacy policy, EXPLOTACIONES SANTONEL, S.L., in accordance with the requirements established in the GDPR, informs users of:

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The data controller is EXPLOTACIONES SANTONEL, S.L.:
Identity EXPLOTACIONES SANTONEL, S.L. – B38588760
Address Calle Fernando López Arvelo, 1, 38660 – Costa Adeje (S/C De Tenerife)
Phone (34) 922 97 51 54
Fax 922160909
Website www.zambraskybar.com
Email proteccciondedatos@grupofedola.com
Data Protection Officer AIXA CORPORE, S.L.
DPO Contact dpo@gfhoteles.com
EXPLOTACIONES SANTONEL, S.L. informs the user that the data provided through the contact form will be processed by EXPLOTACIONES SANTONEL, S.L. and that this processing is registered in the Record of Processing Activities managed by EXPLOTACIONES SANTONEL, S.L., in accordance with the provisions of the GDPR.

WHAT IS THE PURPOSE OF YOUR PERSONAL DATA?

On www.zambraskybar.com, when the user accepts our privacy policy, they authorize us to use and process the personal data provided to:
  • Send you the information and provide the service requested through the various forms available on our website.
  • Provide information about offers, products, and services requested.
  • Occasionally, EXPLOTACIONES SANTONEL, S.L. or other companies in the FEDOLA GROUP may use your personal data to send notifications by email. These notifications will inform about changes to our services, products, or legal policies.
  • Send commercial communications about offers, activities, and promotions from EXPLOTACIONES SANTONEL, S.L. and the FEDOLA GROUP that may be of interest to you by conventional or electronic means when you have ticked the box to receive such information.
Google, including all its tools, complies with the EU-US Privacy Shield Framework, as established by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from EU member states. www.zambraskybar.com will make every effort to establish appropriate mechanisms to obtain the user’s consent for the installation of cookies where required. When a user accesses our website, a pop-up appears informing them about the existence of cookies, and if they continue browsing our page, they consent to the installation of cookies. Accepting the installation of cookies entails accepting the storage of the IP address in www.zambraskybar.com’s records, along with the date of acceptance, for one year, to demonstrate the provided consent. More information can be found in our “Cookie Policy”.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

The legal basis for processing your data by EXPLOTACIONES SANTONEL, S.L. is: The execution of a pre-contract/contract to send you the information and provide the service requested, which would not be possible otherwise. The user’s consent for sending commercial communications about offers, activities, and promotions of EXPLOTACIONES SANTONEL, S.L. and the FEDOLA GROUP that may be of interest. The user may revoke the consent at any time.

HOW LONG DO WE KEEP YOUR DATA?

The data provided to send information or provide the service requested through the various forms available on our website will be kept for the duration of the contractual relationship and once it is completed, for the time required by law. Data used to send commercial communications about offers, activities, and promotions from EXPLOTACIONES SANTONEL, S.L. and the FEDOLA GROUP will be retained as long as the user does not revoke the consent provided. Regarding the storage period of cookies, you can obtain more information in our website’s “Cookie Policy” section.

WHAT TYPE OF DATA DO WE PROCESS ABOUT OUR USERS?

EXPLOTACIONES SANTONEL, S.L. processes the following categories of data: Data of users who fill out any forms available: The personal data that EXPLOTACIONES SANTONEL, S.L. requests include: Identification data: name, phone, and email address Request-related data Only those over 16 years old can provide data through our website. If you are under this age, you must obtain the consent of your parents or legal guardians. The user guarantees the authenticity and timeliness of all data provided to EXPLOTACIONES SANTONEL, S.L. and declares they are over 16 years old and will be solely responsible for any false or inaccurate statements made. If you provide data from third parties, you declare that you have obtained their consent and commit to informing them of the information provided in this clause, exempting EXPLOTACIONES SANTONEL, S.L. from any obligation. However, EXPLOTACIONES SANTONEL, S.L. may carry out checks to verify that the third party has been informed, adopting due diligence measures established in data protection regulations.

WHO WILL RECEIVE YOUR DATA?

Data will not be transferred to third parties except to companies of the FEDOLA GROUP and by legal obligation or when necessary to fulfill your request.

WHAT RIGHTS DO YOU HAVE, AND HOW CAN YOU EXERCISE THEM?

Users may exercise the following rights before EXPLOTACIONES SANTONEL, S.L.: Access their personal data Rectify them when inaccurate or incomplete Request the deletion or cancellation of data when, among other reasons, they are no longer necessary for the purposes for which they were collected Object to their processing Request the limitation of data processing when any of the conditions provided for in the regulations are met Request the portability of your data in cases provided by the regulations Prevent being subject to automated decisions Revoke consents granted To exercise your rights, you must send a written request indicating the right you wish to exercise and attach proof of identity, and postal or electronic address for notification purposes. You can submit this request either by postal mail to EXPLOTACIONES SANTONEL, S.L. at Calle Fernando López Arvelo, 1, 38660 – Costa Adeje (S/C De Tenerife), or by email to proteccciondedatos@grupofedola.com. EXPLOTACIONES SANTONEL, S.L. will respond to the request within one month from receipt. This period may be extended by two more months if necessary, considering the complexity and number of requests. We will inform you of any extension within one month from receipt of the request, explaining the reasons for the delay. Furthermore, interested parties have the right to lodge a complaint with the competent supervisory authority (Spanish Data Protection Agency) if they believe that EXPLOTACIONES SANTONEL, S.L. has violated the rights recognized by data protection regulations at www.aepd.es

ARE MY DATA SECURE?

EXPLOTACIONES SANTONEL, S.L. has a contract with 1&1 Internet AG for hosting its website. It is a European company that has the latest security systems in place. EXPLOTACIONES SANTONEL, S.L. guarantees the adoption of appropriate measures to ensure the confidential processing of your data, taking into account the sensitive nature of the information. EXPLOTACIONES SANTONEL, S.L. commits to maintaining the secrecy of your data, handling them with the utmost confidentiality, and declares that it has implemented security policies in its information system in line with the type of data managed, as provided in the EU REGULATION 2016/679 OF THE EUROPEAN PARLIAMENT AND COUNCIL of April 27, 2016, on the protection of individuals concerning the processing of personal data and on the free movement of such data (GDPR).

LINKS TO OTHER WEBSITES

If you choose to leave our website through links to websites not owned by our entity, EXPLOTACIONES SANTONEL, S.L. will not be responsible for the privacy policies of those websites or the cookies they may install on your device. Version: 1.0 Date: 06/27/19